Welcome to VORS, where we deliver exceptional luxury streetwear and sportswear, reflecting quality and style. These Terms and Conditions (“Terms”) govern your interaction with our website (VORSCLO.COM) and the purchase of our products. By accessing our website or making a purchase, you agree to abide by these Terms, which serve to protect both your rights as a customer and ours as a business. We encourage you to read these Terms thoroughly, as they contain crucial information regarding your rights and responsibilities.
1. General Information
1.1 Company Details
VORS is a registered company located in the Netherlands, specializing in high-quality luxury streetwear and sportswear designed to inspire and empower our customers. Our commitment to excellence drives us to provide you with products that not only meet but exceed your expectations. Should you have any inquiries, feedback, or require assistance, please feel free to reach out to us at support@vorsclo.com. We value your input and are here to help.
1.2 Acceptance of Terms
By accessing or utilizing our website and services, you agree to comply with these Terms as well as any applicable laws and regulations governing your use. If you do not agree with these Terms, we kindly ask that you refrain from using our site. Your acceptance of these Terms forms a legally binding agreement between you and VORS.
2. Intellectual Property Rights
2.1 Ownership of Website Content
All content found on our website—including but not limited to text, graphics, logos, images, product designs, and other materials—is the exclusive property of VORS or our licensors. This content is protected by copyright, trademark, and other intellectual property laws both domestically and internationally. Any unauthorized use, reproduction, distribution, or alteration of this content is strictly prohibited and may result in legal repercussions.
2.2 Trademarks
The trademarks, logos, and service marks associated with VORS, including the name “VORS,” are registered and protected by law. Any unauthorized use or reproduction of these trademarks, including misrepresentation or imitation, is strictly prohibited and will be pursued to the fullest extent permitted by law.
3. Product Information and Orders
3.1 Product Descriptions and Images
We strive to provide accurate and detailed descriptions of our products, including materials, sizing, and pricing information. However, due to variations in display settings and lighting conditions, the images of products on our website may not perfectly reflect the actual color, design, or texture of the items. While we make every effort to ensure the accuracy of our product information, we do not guarantee that it is error-free or complete.
3.2 Order Acceptance and Availability
All orders placed through our website are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order at our discretion, particularly in cases involving pricing errors, product unavailability, or suspected fraudulent activity. If an order is canceled after your payment has been processed, we will issue a full refund.
3.3 Order Confirmation and Processing
After placing an order, you will receive a confirmation email that summarizes your order details. Please be aware that this email does not constitute our final acceptance of your order. Once your order is processed and shipped, you will receive a separate email containing tracking information. If you do not receive this email, please check your spam or junk folder.
3.4 Product Availability and Backorders
While we aim to maintain adequate stock levels, product availability cannot be guaranteed at all times. If a product becomes unavailable or is on backorder, we will promptly notify you and may offer alternative solutions, such as a replacement item or a delayed shipment, depending on your preference. Your satisfaction is our priority.
4. Pricing and Payment
4.1 Pricing Information
All prices displayed on our website are in Euros (€) and include Value Added Tax (VAT) where applicable. Additional costs, such as shipping fees, will be calculated at the checkout stage and added to your total order amount. VORS reserves the right to adjust prices and product information at any time without prior notice, ensuring that you always have access to the most accurate information.
4.2 Payment Methods
We offer a variety of secure payment options for your convenience. When you place an order, you confirm that all payment information provided is accurate, current, and that you are authorized to use the payment method chosen. Any issues with payment processing may result in delays or cancellations of your order.
4.3 Pricing Errors and Corrections
In the event of a pricing error on our website, VORS reserves the right to cancel any affected orders, even if an order has already been confirmed. We will notify you of such errors, and any charges made will be fully refunded. We strive to provide accurate pricing, but errors can occur, and we appreciate your understanding.
4.4 Billing Verification
To safeguard against fraudulent activity, we may request additional verification of the billing information associated with your order. If we are unable to verify your order, it may be canceled at our discretion. This is a necessary measure to protect both our customers and our business.
5. Shipping and Delivery
5.1 Order Processing Time
At VORS, we aim to process and dispatch all orders within [X] business days. However, processing times may vary during peak periods or promotional events. Once your order has been shipped, you will receive an email with tracking information so that you can monitor its progress.
5.2 Shipping Fees and Options
Shipping fees are calculated based on the shipping method you select, the weight of your order, and the delivery destination. These fees will be clearly displayed at checkout. For international orders, additional customs fees, duties, or taxes may apply based on your country’s regulations.
5.3 Customs and Import Fees
Customers purchasing items from outside the European Union (EU) should be aware that they are responsible for any customs duties, taxes, or other import fees imposed by their respective customs authorities. We recommend checking with local regulations for specific details regarding these charges.
5.4 Delivery Delays and Liability
Estimated delivery times provided by VORS are for reference only. We cannot be held liable for delays caused by the shipping carrier or customs clearance. If you experience significant delays, we encourage you to reach out to our customer support team for assistance. Your satisfaction is essential to us.
6. Limitation of Liability
6.1 Website and Product Liability
VORS shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or our products. This includes, but is not limited to, damages for loss of data, revenue, or profit, or any other type of loss incurred in connection with our site or products.
6.2 Liability Limitation
In all cases, VORS’s total liability shall be limited to the amount paid by you for the product(s) in question. This limitation is applicable to the fullest extent permitted by law and is intended to minimize any potential risk.
7. Privacy Policy
7.1 Customer Data
At VORS, we take your privacy seriously and are dedicated to protecting your personal information. By using our website, you consent to our practices regarding data collection and usage as outlined in our Privacy Policy. We do not share your information with third parties without your consent.
7.2 Data Security
We implement security measures designed to protect your personal information. However, please be aware that no data transmission over the internet can be guaranteed to be entirely secure. By using our services, you acknowledge this limitation and agree to assume the risks associated with online transactions.
8. Customer Conduct
8.1 Website Usage
As a customer, you agree to utilize our website in a responsible and lawful manner. This means respecting the rights of others, not engaging in disruptive behavior, and ensuring that your actions do not negatively impact the user experience for others.
8.2 Prohibited Activities
You are expressly prohibited from using our website for any unlawful activities, including, but not limited to, the distribution of malicious software, unauthorized attempts to access our systems, or any other activities that may harm VORS, our customers, or the integrity of our services.
9. European, UK, and International Customers
9.1 European and UK Customers
In accordance with EU and UK consumer protection laws, customers may have the right to cancel their orders within 14 days under certain circumstances. If you believe you may qualify for a cancellation, please contact us at customersupport@vorsclo.com to confirm your eligibility and receive instructions on how to proceed.
9.2 International Customers
For customers purchasing from outside the EU, please be advised that any customs fees, duties, or import taxes incurred are the responsibility of the customer. We recommend consulting with local authorities to fully understand any applicable charges that may apply to your order.
10. Modifications to Terms
10.1 Right to Amend
VORS reserves the right to modify these Terms at any time. Any changes will be communicated through our website, and your continued use of our site following such modifications signifies your acceptance of the updated Terms. We encourage you to periodically review the Terms for any changes.
11. Governing Law and Jurisdiction
11.1 Applicable Law
These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts
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