Privacy Policy

Effective Date: [Insert Date]

At VORS, we are committed to respecting and safeguarding your privacy. This Privacy Policy details how we collect, use, and protect your personal data when you engage with our website, make purchases, or otherwise interact with our services. By using our website, you consent to the practices described here. We encourage you to review this policy to understand your rights and our commitments to protecting your data.

1. Introduction

VORS (“we,” “us,” or “our”) is dedicated to providing a luxury experience in streetwear and sportswear while maintaining the highest standards of data protection. For any questions about this policy or to exercise your data protection rights, please contact us at support@vorsclo.com.

2. Scope of Data Collection

We collect and process various categories of personal data based on your interactions with us, which may include:

• Identity Data: Name, username, or similar identifiers.

• Contact Data: Delivery address, billing address, email, and phone number.

• Financial Data: Payment information, processed securely through third-party providers.

• Transaction Data: Purchase details and transaction history.

• Technical Data: IP address, browser details, time zone settings, device type, and operating system.

• Usage Data: Details on how you interact with our website, including browsing patterns.

• Marketing and Communication Data: Preferences for receiving marketing communications.

3. Methods of Data Collection

We collect personal data via:

• Direct Interactions: When you create an account, make a purchase, sign up for communications, or reach out to customer support.

• Automated Technologies: Cookies and similar tracking technologies that collect data on your device, browsing activities, and preferences.

• Third-Party Sources: Data from trusted third-party partners, such as payment processors, analytics providers, and advertising networks.

4. Purpose of Data Processing

We use your data only when permitted by law, for purposes that include:

• Order Fulfillment: To process orders, deliver products, and manage payments.

• Customer Service: To respond to inquiries, manage returns, and offer support.

• Website and Service Improvement: To enhance our website, services, and user experience.

• Marketing: To send you personalized offers, updates, and promotional materials (only with your consent).

• Compliance and Legal Obligations: To meet regulatory requirements, respond to requests from authorities, and prevent fraud.

5. Legal Grounds for Processing

We process your personal data on the following lawful bases:

• Contractual Necessity: When processing is required to fulfill our contract with you (e.g., to deliver your order).

• Legitimate Interests: For legitimate business purposes, such as to improve services and prevent fraud.

• Consent: When you give us consent, for example, to send marketing communications (you can withdraw consent at any time).

• Legal Obligation: To comply with laws or respond to lawful requests.

6. Data Sharing and Disclosure

We only share your personal data as necessary and with trusted parties, including:

• Service Providers: To facilitate transactions and operations, including payment processors, delivery partners, IT providers, and marketing service providers.

• Legal and Regulatory Authorities: When required by law or necessary to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the relevant third party under appropriate conditions.

7. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your privacy rights, including EU-approved Standard Contractual Clauses.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.

9. Your Data Protection Rights

In compliance with GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data under specific circumstances.

• Restriction of Processing: Request to restrict the processing of your data in certain situations.

• Data Portability: Request a structured, commonly used format of your data for portability.

• Object to Processing: Object to processing of your data, particularly for direct marketing.

To exercise any of these rights, please contact us at support@vorsclo.com. We may request additional information to verify your identity before processing your request.

10. Security of Your Data

We implement stringent security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, while we strive to protect your data, no online transmission is entirely secure, and we cannot guarantee absolute security.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, track website performance, and deliver relevant ads. You can manage cookie preferences through your browser settings and may opt out of tracking technologies.

12. Policy Updates

We reserve the right to modify this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@vorsclo.com.

Thank you for trusting VORS with your data. We are dedicated to protecting your privacy and ensuring a secure and enjoyable experience with our brand.