Return & Exchange Policy
Effective Date: 01st January 2025
At VORS, we want you to love your purchase. However, if you're not completely satisfied, you may return or exchange eligible items within 30 days of delivery.
Return Conditions
To be eligible for a return or exchange:
·The item must be returned within 30 days from the delivery date.
·The item must be unused, unwashed, and in its original condition, including tags and packaging.
·Items that are damaged, worn, or altered will not be accepted.
Return Shipping
·Return shipping costs are the responsibility of the customer.
·We recommend using a trackable shipping method to ensure safe delivery.
·We are not responsible for returned items lost in transit.
Refunds
·Once your return is received and inspected, we will notify you via email.
·If approved, a refund will be issued to your original payment method within 5–10 business days.
·Original shipping charges are non-refundable.
Exchanges
·If you'd like to exchange an item for a different size or color, please contact us at Support@vorsclo.com.
·Exchanges are subject to product availability.
·You may be asked to place a new order and return the original item separately.
Non-Returnable Items
·Final sale items, gift cards, and worn or washed garments are not eligible for return or exchange.
Need Help?
If you have any questions or need help with your return, please email us at:
Support@vorsclo.com